SHIPPING & RETURNS

The Basque online store uses Shipdesk to ship.

 

Normally the time of standard delivery is between 2-5 business days (Mon-Fri), after Basque has accepted and confirmed your order. All orders are fully traceable using Shipdesk's Tracking service.

 

We offer free standard delivery to shipping locations within India

INTERNATIONAL ORDERS

For International orders, the shipping amount is calculated on the basis of weight of the product at checkout.We ship to the following countries: 

Austria

Canada

China 

Cyprus

Denmark

France

Germany

Iceland

Italy

Japan

Luxembourg

Netherlands

Norway 

Spain

Sweden

United Kingdom

United States of America 

If you don't find your country in this list, please email us at info@basque.co.in. 

RETURN & EXCHANGE POLICY

Exchanges 

We accept returned items within 14 days following the delivery of your order. You may try on the clothes at home, but the styles should be returned in the same condition as when received: unwashed, not used and with the original tag attached. 

We offer free return service within India. For customers outside India return costs of unwanted goods are paid by the buyer. Please write to us at info@basque.co.in.

Returns

Under special circumstances, we offer store credit. Please write to us at info@basque.co.in in such cases.

Refunds

We do not offer refunds.

Sale and discounted Items

Sale items and discounted items are final sale with no exception. If you used a discount code of any sort, the item is considered final sale.